Privacy Policy

“YOUR DATA IS SAFE”

Information in compliance with personal data protection regulations

In Europe and Spain, there are data protection rules designed to protect your personal information, which our entity is strictly required to follow. Therefore, it is very important to us that you fully understand what we will do with the personal data we request from you.

We will be transparent and give you control over your data, using simple language and clear options that will allow you to decide what we do with your personal information.

If you have any questions after reading this information, please do not hesitate to ask us. Thank you very much for your cooperation.

Who are we?

• Our Name: OCEANE ISABELLE CELINE DUTEIL

• Our Tax ID (CIF / NIF): Y1498108V

• Our Main Activity: Bed and breakfast accommodation

• Our Address: RICARDO PAVÓN Nº 22, 14970 – IZNÁJAR (Córdoba)

• Our Contact Phone: 623559390

• Our Contact Email: info@ecovillamoana.com

• Our Website: http://www.ecovillamoana.es

• For your trust and security, we inform you that we are an entity registered in the following Mercantile Registry / Public Registry: [Pending Entry]

• Our main activity is subject to a prior administrative authorization regime. For your trust and security, we provide the details regarding said authorization and the identification of the competent supervisory body: [Pending Entry]

We are at your disposal; please do not hesitate to contact us.

What will we use your data for?

In general, your personal data will be used to manage our relationship with you and to provide our services. Additionally, it may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary to communicate with you and provide our services. In this regard, we will provide you with a series of checkboxes that will allow you to decide clearly and simply on the use of your personal information.

Who will have access to the information we request?

Generally, only duly authorized personnel of our entity will have knowledge of the information we request.

Similarly, those entities that need access to your personal information so that we can provide our services may also have knowledge of it. For example, our bank will know your data if payment for our services is made by card or bank transfer.

Furthermore, public or private entities to which we are obliged to provide your personal data due to compliance with a law will have knowledge of your information. For example, Tax Law obliges us to provide the Tax Agency with certain information on economic operations that exceed a specific amount.

In the event that, outside of the cases mentioned, we need to disclose your personal information to other entities, we will request your permission beforehand through clear options that will allow you to decide in this regard.

How will we protect your data?

We will protect your data with effective security measures based on the risks involved in the use of your information. To this end, our entity has approved a Data Protection Policy, and annual controls and audits are carried out to verify that your personal data is secure at all times.

Will we send your data to other countries?

In the world, there are countries that are safe for your data and others that are not so safe. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not safe from a data protection perspective.

In the event that, in order to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission beforehand and apply effective security measures to reduce the risks of sending your personal information to another country.

How long will we keep your data?

We will keep your data during our relationship and as long as required by law. Once the applicable legal periods have expired, we will proceed to delete it in a secure and environmentally friendly manner.

What are your data protection rights?

At any time, you can contact us to find out what information we have about you, rectify it if it is incorrect, and delete it once our relationship has ended, provided that this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.

To request any of these rights, you must make a written request to our address so that we can identify you. We have specific forms available at our offices to request these rights and offer our assistance in completing them.

To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.aepd.es).

Can you withdraw your consent if you change your mind later?

You can withdraw your consent if you change your mind about the use of your data at any time. For example, if you were once interested in receiving advertising for our products or services but no longer wish to receive it, you can notify us through the “objection to processing” form available at our offices.

Where can you file a complaint if you feel your rights have been ignored?

If you believe your rights have been neglected by our entity, you can file a complaint with the Spanish Data Protection Agency through the following means:

• Electronic Headquarters: www.aepd.es

• Postal Address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001-Madrid

• Telephone: 901 100 099 / 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency does not involve any cost, and the assistance of a lawyer or solicitor is not necessary.

Will we create profiles about you?

Our policy is not to create profiles of the users of our services. However, there may be situations where, for service provision, commercial, or other purposes, we need to create information profiles about you. An example could be using your purchase or service history to offer you products or services adapted to your tastes or needs.

In such cases, we will apply effective security measures to protect your information at all times from unauthorized persons who intend to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained. If, nonetheless, we need to use your data for different activities, we will always request your permission beforehand through clear options that will allow you to decide on the matter.